The delivery driver left a "sorry we missed you" card at 10:47 AM while I was standing at the counter watching him walk past my open door — didn't even knock, just stuffed it through and kept going. Called the depot and the manager told me "sometimes they run behind schedule" like that explains why he couldn't be bothered to move his finger two inches. Lost a £200 order because the customer needed it today and now I look unreliable.